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Introducing KnowledgeBuilder: Turn Past Know-How Into Design Intelligence
Industry Challenges In the architecture, engineering, and construction (AEC) industry, valuable project knowledge often …
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FAQs
How do you ensure the security of customer data?
We take data security extremely seriously. Our operations are governed by industry-leading standards, including ISO/IEC 27001:2022 for information security management and AICPA SOC (System and Organization Controls) compliance. These certifications reflect our rigorous commitment to safeguarding customer data through structured risk management, access controls, continuous monitoring, and secure operational practices. Whether you’re interacting with our team or using any of our solutions, your data is protected by robust, independently-audited security frameworks.
Can Tektome work within my company’s private server or on-premise system?
Yes. By default, we operate securely on the cloud (Microsoft Azure). For clients with strict data requirements, we offer private cloud or on-premise deployment options, keeping AI models up to date.
What file types do you work with?
We are specialised in working with AEC files like PDFs, DOCs, Images and Spreadsheets and certain BIM files.
How is Tektome different from ChatGPT or other Retrieval-Augmented Generation (RAG) systems?
Tektome optimises your AEC data through pre-processing (for structure) and post-processing (for accuracy), while maintaining strict data isolation. Unlike public AI systems, we do not fine-tune on your data, ensuring privacy and eliminating hallucinations.
