Trust & Security
Security
Tektome is committed to the highest standards of security, resilience, and operational integrity. We have implemented a comprehensive set of controls, frameworks, and operational practices to safeguard our customers, partners, and internal systems at every level. For how we collect, use, and protect data, see our Data Policy.
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Governance, Risk Management & Compliance
We operate under structured policies, procedures, and standards aligned with industry best practice, and are SOC 2 Type 1 and ISO 27001 (ISMS) certified. These frameworks are designed to meet the requirements of multiple internationally recognised security compliance standards. (SOC 2 Type 2 is currently under review.)
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Business Continuity & Disaster Recovery
We maintain a comprehensive Business Continuity and Disaster Recovery framework to ensure operational resilience and rapid recovery in the event of cyberattacks, system failures, natural disasters, or other disruptions.
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Incident Response
Tektome has implemented a structured incident response plan designed to rapidly detect, contain, investigate, and remediate security incidents — minimising impact and enabling swift communication, mitigation, and recovery.
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Antivirus & Endpoint Security
To prevent malware, unauthorised access, and endpoint-related threats, we use centrally managed antivirus and endpoint protection technologies, including Endpoint Detection and Response (EDR) solutions.
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Access & Identity Management
We enforce strict access and identity management practices, including role-based access controls, multi-factor authentication (MFA), and regular access rights reviews — ensuring users operate with only the minimum privileges required for their roles.
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Vulnerability Management
We conduct ongoing vulnerability assessments, penetration testing, and systematic patch management. Automated tooling and defined remediation processes help us reduce risk and maintain a strong, proactive security posture.