Tektome Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, and outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
TWe may collect and process the following types of information:
- Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping addresses, and payment details.
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other analytical data.
- Cookies and Tracking Technologies: To improve functionality and personalize your experience.
2. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate interests (e.g., improving our services, marketing)
3. Your Rights Under GDPR
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to processing or request restriction
- Data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at info@tektome.com.
4. Your Rights Under CCPA
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell personal data)
- Not be discriminated against for exercising your privacy rights
To make a CCPA request, please email info@tektome.com with “CCPA Request” in the subject line.
5. How We Use Your Information
We may use your data to:
- Provide and improve our services
- Process transactions and send confirmations
- Send marketing emails (you may opt out)
- Comply with legal requirements
6. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law.
7. Data Security
We use appropriate technical and organisational measures to secure your data, including encryption, access controls, and secure hosting environments.
8. International Transfers
We may transfer data outside the EU/UK, including to the US, using appropriate safeguards such as Standard Contractual Clauses (SCCs).
9. Third-Party Services
We may use trusted third-party providers (e.g., analytics, payment processors). These providers are contractually obligated to safeguard your data and comply with applicable privacy laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically.
Contact Us
For any privacy-related questions or requests, please contact us at:
📧 info@tektome.com
🏢 Tektome Ltd, 47 Islington Park St, London, United Kingdom, N1 1QB
Effective Date: 27 May 2025
Last Updated: 27 May 2025
